Terms and Conditions of Service
Bravy Inc.
Effective Date: 21 June 2026
Welcome and thank you for your interest in VERAhelps.com, a trademark of Bravy, Inc. ("Bravy", "we", "us" or "our")!
1. Agreement to Terms
These Terms and Conditions of Service (the "Terms") constitute a binding legal agreement between you and Bravy Inc., a Delaware corporation ("Company," "Bravy," "we," "us," or "our"), governing your access to and use of our websites, applications, AI agent, content-generation and content-distribution services, and related offerings (collectively, the "Services").
By creating an account, clicking "I agree" (or a similar control), or accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy (https://verahelps.com/privacy), which is incorporated by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree, you may not use the Services.
You must be at least 18 years old and capable of forming a binding contract to use the Services. The Services are intended for business use.
2. Definitions
- "Customer Content" means any information, materials, brand assets, recordings, interview responses, instructions, and other data you provide to or through the Services.
- "Generated Content" means text, images, video, audio, and other content produced by the Services (including by AI models) based on Customer Content or your instructions.
- "Third-Party Platforms" means external services on which the Services may publish or distribute content or with which they integrate, including social media networks, search engines, and AI platforms (e.g., LinkedIn, Instagram, TikTok, YouTube, Facebook, X, and Google).
- "Connected Accounts" means your accounts on Third-Party Platforms that you authorize us to access in order to provide the Services.
3. The Services
The Services use artificial intelligence to interview you about your business, generate marketing and informational content, and publish or schedule that content across Third-Party Platforms and your own channels, in order to help improve your online presence. The specific features available to you depend on the plan you select.
We may modify, add, or discontinue features of the Services at any time. We will use commercially reasonable efforts to notify you of material adverse changes. Your continued use after changes take effect constitutes acceptance.
4. Accounts and Connected Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and keep it current. Notify us immediately of any unauthorized use.
To provide the Services, you authorize us to access and post to your Connected Accounts. You represent that you own or are authorized to grant access to those accounts, and you grant us permission to access them and to create, publish, schedule, and manage content on your behalf. You acknowledge and agree that automatic publishing is the default operation of the Services: we may create, schedule, and publish Generated Content to your Connected Accounts on your behalf without separate prior review or per-post approval, unless you expressly enable an approval setting where one is offered. You are solely responsible for all content published to your Connected Accounts through the Services, whether or not you reviewed it before publication, as further set out in Section 9.
5. Subscriptions, Fees, and Payment
5.1 Plans and Billing
The Services are offered on a subscription basis with monthly and annual plans. By subscribing, you authorize us and our third-party payment processor to charge your payment method the applicable fees for the plan you select, as presented to you at the time of purchase, plus any applicable taxes.
5.2 Auto-Renewal
YOUR SUBSCRIPTION AUTOMATICALLY RENEWS at the end of each billing cycle (monthly or annual, as selected) at the then-current fees, unless you cancel before the renewal date. By subscribing, you authorize recurring charges until you cancel. We will provide any auto-renewal disclosures and cancellation mechanisms required by applicable law, and you may cancel as described in Section 5.3.
5.3 Cancellation and Refunds
You may cancel at any time through your account settings in the application or by emailing support@bravy.com. Cancellation takes effect at the end of the current billing period, and you will retain access until then. Except where required by law, all fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or partially used periods.
5.4 Price Changes and Late Payment
We may change fees on a prospective basis by giving notice before your next billing cycle. Failed or overdue payments may result in suspension of the Services. You are responsible for any costs of collection.
6. Content Ownership and Licenses
6.1 Your Ownership
As between you and the Company, you retain ownership of the intellectual property rights (such as copyright and trademarks) in your Customer Content and in the Generated Content created for you through the Services, together with your Connected Accounts. We do not claim ownership of them.
Consistent with the requirements of the Third-Party Platforms on which content is published (including Meta Platforms, Inc.), you acknowledge that when Customer Content or Generated Content is published to a Connected Account, it is also subject to the terms, licenses, and policies of the relevant Third-Party Platform, and you grant each such platform the license to your content set out in its terms. You are responsible for reviewing and complying with those platform terms, and you confirm you have the rights necessary to grant both the license to us in Section 6.2 and the licenses required by those platforms.
6.2 License to Us
You grant us a worldwide, non-exclusive, royalty-free license to host, use, reproduce, modify (e.g., format and adapt), create derivative works from, and distribute Customer Content and Generated Content solely to operate, provide, secure, and improve the Services, and to publish content to your Connected Accounts as instructed. This license ends when you delete the relevant content or terminate your account, except for residual copies retained in backups or as required by law.
6.3 Use of Data to Improve the Services
We may use de-identified and aggregated data derived from use of the Services for analytics and to improve our products and AI systems. We do not use identifiable Customer Content to train third-party AI models without your authorization.
6.4 Your Responsibility for Customer Content
You represent and warrant that you own or have all necessary rights to your Customer Content; that it does not infringe any third party's intellectual property, privacy, or other rights; and that any names, likenesses, logos, testimonials, or third-party materials you provide are properly licensed or authorized for use in the content we generate and publish.
7. Artificial Intelligence — Nature and Limitations of Output
The Services rely on artificial intelligence and machine-learning models, including models provided by third-party AI providers. You acknowledge and agree that:
- AI-generated output may be inaccurate, incomplete, outdated, or otherwise flawed, and may occasionally produce content that is misleading or that you consider inappropriate ("hallucinations").
- You are solely responsible for reviewing, editing, and approving Generated Content before it is published, and for ensuring it is accurate, lawful, non-deceptive, and appropriate for your business and audience.
- Generated Content does not constitute professional advice (legal, financial, medical, or otherwise), and any claims, statistics, or representations within it are your responsibility once published.
- Similar or identical output may be generated for other customers, and you will not have exclusive rights in non-original elements, styles, or commonplace phrasings.
NO GUARANTEE OF RESULTS. We do not guarantee any specific outcome from use of the Services, including any particular level of views, reach, engagement, impressions, search rankings, leads, inquiries, conversions, revenue, or return on investment. Any examples, benchmarks, or past results (including our own) are illustrative only and are not a promise of your results.
8. Third-Party Platforms
The Services publish to and integrate with Third-Party Platforms that we do not control. Your use of those platforms is governed by their own terms and policies, and you are responsible for complying with them.
- We are not responsible for any act, omission, change, outage, policy enforcement, or decision of a Third-Party Platform, including suspension, restriction, shadow-banning, removal of content, or termination of any Connected Account.
- Third-Party Platforms may change, limit, deprecate, or remove their APIs or access at any time, which may degrade or interrupt features of the Services. We are not liable for such changes, and they do not entitle you to a refund except as expressly stated.
- You acknowledge that automated posting, content style, or volume may, in some cases, conflict with a platform's rules, and that enforcement decisions rest solely with the platform. You are responsible for any consequences to your Connected Accounts.
9. Acceptable Use and Customer Compliance
You expressly acknowledge and agree that automatic publishing is the default operation of the Services and that you bear sole and full responsibility for all Generated Content created and published to your Connected Accounts through the Services, whether or not you reviewed or approved it before publication. You are responsible for ensuring such content complies with all applicable laws and Third-Party Platform rules. We provide tools that may allow you to review, edit, schedule, or disable automatic publishing where offered, and your decision to rely on automatic publishing without review is made at your own risk and does not transfer any responsibility to us. You agree not to use the Services to create, distribute, or facilitate any content that:
- is false, deceptive, defamatory, or constitutes unfair or deceptive advertising, or that violates advertising, endorsement, disclosure, consumer-protection, or unfair-competition laws (including FTC rules on testimonials and disclosures);
- infringes intellectual property, misappropriates a likeness, or violates privacy or publicity rights;
- is unlawful, harassing, hateful, discriminatory, sexually explicit, or harmful, or that promotes illegal activity;
- makes regulated claims (e.g., health, financial, legal, or earnings claims) without the substantiation and disclosures required by law; or
- violates the terms or policies of any Third-Party Platform.
Because the Services publish automatically by default, you expressly assume responsibility for all content published through the Services regardless of whether you reviewed it in advance, and you waive any claim against us arising from content that was generated or published in accordance with your settings and instructions. We strongly recommend that you enable available review controls and obtain professional advice before publishing content in regulated industries (including health, financial, legal, and earnings-related content).
We may refuse, remove, or suspend any content or use of the Services that we reasonably believe violates these Terms or applicable law, without liability to you.
10. Data Protection and Privacy
Our collection and use of personal data is described in our Privacy Policy (https://verahelps.com/privacy). To the extent we process personal data on your behalf as a processor/service provider, the parties will comply with applicable data-protection laws, including the EU/UK General Data Protection Regulation ("GDPR") and applicable U.S. state privacy laws (e.g., the CCPA/CPRA).
- Where required, the parties will enter into a Data Processing Agreement ("DPA"), which will govern in case of conflict with these Terms regarding personal data.
- You are responsible for having a lawful basis and any necessary notices or consents for personal data contained in Customer Content (including any individuals featured in content, interview recordings, or audience data).
- International transfers of personal data will rely on a lawful transfer mechanism (e.g., Standard Contractual Clauses) where applicable.
11. Our Intellectual Property
Excluding Customer Content and Generated Content, we and our licensors own all rights in the Services, including our software, models, workflows, templates, prompts, user interfaces, trademarks, and all related intellectual property. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services during your subscription, subject to these Terms. You may not copy, modify, reverse-engineer, resell, or create derivative works of the Services, or use them to build a competing product.
If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.
12. Confidentiality
Each party may access the other's confidential information. The receiving party will use it only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiving party, independently developed, or rightfully obtained from a third party. Disclosure required by law is permitted with reasonable prior notice where lawful.
13. Disclaimer of Warranties
THE SERVICES AND ALL GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT GENERATED CONTENT WILL BE ACCURATE, RELIABLE, OR ACHIEVE ANY RESULT.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL HAVE NO LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF OR RELATING TO THE SERVICES, ANY GENERATED CONTENT, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS, LOST GOODWILL, OR REPUTATIONAL HARM.
IF, NOTWITHSTANDING THE ABOVE, THE COMPANY IS FOUND LIABLE BY A COURT OR ARBITRATOR OF COMPETENT JURISDICTION DESPITE THE LIMITATIONS IN THIS SECTION, THEN OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN SUCH CASE OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
15. Indemnification
You will defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Content; (b) Generated Content you reviewed, approved, published, or instructed us to publish; (c) your use of the Services; (d) your violation of these Terms or applicable law; or (e) your violation of any Third-Party Platform terms or any third party's rights.
No Company Indemnity for Generated Content. You acknowledge and agree that the Company does not provide, and expressly disclaims, any indemnity, defense, or hold-harmless obligation with respect to Generated Content or any output produced by the artificial-intelligence components of the Services, including any claim that such content infringes intellectual property, violates publicity or privacy rights, or is unlawful or deceptive. Responsibility for Generated Content rests solely with you.
16. Term and Termination
These Terms apply while you use the Services. You may terminate by cancelling your subscription and ceasing use. We may suspend or terminate your access at any time, with or without notice, if you breach these Terms, fail to pay, create risk or legal exposure, or if we discontinue the Services.
On termination: your license to use the Services ends; we may delete your Customer Content and Generated Content after a reasonable period; and Sections concerning ownership, fees accrued, disclaimers, limitation of liability, indemnification, confidentiality, and dispute resolution survive. We are not obligated to retain, export, or make available your Customer Content or Generated Content following termination, and you are responsible for retaining your own copies before you cancel or your access ends.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules.
Binding Arbitration. Please read this section carefully — it affects your legal rights. Any dispute, claim, or controversy arising out of or relating to the Services or these Terms (a "Dispute") will be resolved exclusively by final and binding individual arbitration, rather than in court, except that either party may bring an individual action in small-claims court for qualifying claims. The arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect. The seat and location of the arbitration will be Wilmington, Delaware, and the arbitration will be conducted in English. The arbitrator's decision will be final and may be entered as a judgment in any court of competent jurisdiction.
Class-Action and Jury Waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL.
Fees and Costs. Each party will bear its own attorneys' fees and costs in arbitration, except to the extent the arbitrator is required by applicable law to allocate them otherwise. To the fullest extent permitted by law, the prevailing party in any Dispute is entitled to recover its reasonable attorneys' fees and costs from the other party.
Opt-Out. You may opt out of this arbitration agreement by sending written notice to support@bravy.com within 30 days of first accepting these Terms; if you opt out, the exclusive-jurisdiction provision below applies instead. If any portion of this arbitration section is found unenforceable, the remainder will continue to apply, except that if the class-action waiver is found unenforceable, this entire arbitration section will be void.
Exclusive Jurisdiction (Fallback). For any Dispute not subject to arbitration (including where you have opted out), the state and federal courts located in Delaware will have exclusive jurisdiction, and you consent to personal jurisdiction and venue there. Either party may seek injunctive or equitable relief in those courts to protect its intellectual property or confidential information. To the extent permitted by law, any Dispute must be brought within one (1) year after it arises, or it is permanently barred.
18. General
- Changes to Terms. We may update these Terms; material changes will be notified by reasonable means, and continued use after the effective date constitutes acceptance.
- Entire Agreement. These Terms (with any order form, DPA, and policies referenced) are the entire agreement and supersede prior agreements on the subject.
- Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
- Severability and Waiver. If any provision is unenforceable, the rest remains in effect; failure to enforce is not a waiver.
- Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Relationship. The parties are independent contractors; nothing creates a partnership, agency, or employment relationship.
- Notices. Legal notices to us must be sent to support@bravy.com.
19. Contact
Questions about these Terms may be directed to Bravy Inc., 200 Continental Drive, Suite 401, Newark, DE 19713, USA, or support@bravy.com.